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KevinFournier
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Comments
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Gmail no longer supports SSL. Try using port 587 and setting Config<8> to "TLS". If that doesn't work, you might need to upgrade SRP Mail.
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The Schedule control is the way to go. Each column/row (based on your preferred view) are called Entities. Entities are your resources. They could be cement trucks or, in your case, employees. Then you add Appointments, which would represent jobs in…
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I'm not sure how these get there, but I see it from time to time. There was a bug in SRP_Get_Utilities_Version that would crash in OI 10, but it was fixed in version 2.2.6. The latest version is 2.2.8, so make sure you get up to date.
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I've tried to recreate this in OI 10.2 to no avail. I've most often seen this happen when the BASIC+ code is out of sync with the DLL version. Make sure that SRP_Get_Utilities_Version is returning the same version number as the DLL in OI's working d…
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I've tried to recreate this in OI 10 on my end, but my favorites seem to be saving. So I can better understand the problem, are your favorites never saving at all, or did you just lose your favorites one time after upgrading? Is it the favorites lis…
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Chris, Download the installer from our website again. The F1 feature should be back up and running. My apologies for the inconvenience. https://products.srpcs.com/srp-editor/
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Thanks again. In order to support OI 9 and OI 10, some code was moved around to make supporting the two platforms' differences easier. Typos ensued in the process. You can re-download the installer and it will install version 3.4.2.4, which fixes th…
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Is this after updating to the latest version? 3.4.2?
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Good catch. Fixed. If you re-download the installer from our website, it will install 3.4.2.3 and the problem will be fixed.
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I thought we had eliminated that, but no matter. I just released 3.4.2 and confirmed that your debug issue is resolved. https://products.srpcs.com/srp-editor/
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The 32-bit version will work with both because it is an independent process, nor will making it 64-bit provide any meaningful performance increase.
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OI doesn't support millisecond precision, only second precision. The problem is, even if you use some WinAPI to get higher precision, OI still only understands time in terms of seconds since midnight. In hindsight, it was unnecessary for the ReportT…
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Fixed the wiki. I must have had big plans for that field, but I can assure you--looking at the codebase--it is completely ignored. Sorry for the confusion.
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The Window attribute is ignored. It is there to self document the XML. Maybe it will be useful to a framework that uses naming conventions to automatically assign a setup to a window.
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Sorry. SRP_Decode supports BASE32, but not base30.
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Absolutely. I'll be putting it up on our website shortly as an official release.
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Try this latest build. It now programmatically forces TLS 1.2 instead of relying on the system. This worked for another one of clients having a similar issue.
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Nevermind, we found it.
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Sorry, Mark. I got in this morning and cannot see this email. Was it sent to me or to SRP? Was it an email from you or a share link?
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Do a full re-install of the OI Client setup and of SRP Mail. Just make sure we've cleaned everything up. Then run it. If it gets the net_io_connectionclosed error, disable the client's antivirus and try again. The fact that you got a different error…
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Thanks, I'll follow up on that.
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3.4.0.1 is not the correct version. It should be 3.4.1 or better. You can grab the correct OCX here.
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The SRPEditor.ocx that is currently registered on that machine is older than 3.4.1. That message is just a generic warning that the SRP Editor version and SRPEditor.ocx version are out of sync. In all likelihood, everything will work fine. I can't …
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Do your requests come in batches or continuously? The SRP Engine Server is most efficient when requests are queued up. That way everything gets processed ASAP. I'm sure it's more complicated than what you're able to describe in this thread, though.
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Is it not sufficient that the SRP Engine Server queues requests to be processed once an engine is freed?
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Sorry, that is not an available feature. We don't have plans currently to add this, but I have included it in my feature request list. It's not likely you'll get access to all the statistics you're after. The logs you should be able to get by just r…
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Yes, I expected the same error. I was hoping to see the stack trace as well. This will tell me what module is failing so I can better isolate the error. Was there more info than just the message?
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You can just install over it. The DLL is the same name, so the 3.0 DLL will just overwrite the 2.0 DLL.
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The code will remain the same, but version 3 uses RevDotNet, so you have to make sure that OI's client install has been run on all your clients.
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Once again, I'm not seeing this in a clean OI environment. How do you guys find these issues? :) Maybe it's time I have a copy of your system I can use to test these things.