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akroberts
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- akroberts
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Great, thanks!
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This last build worked! We successfully sent the test email after applying this update, with no errors. Thanks again for your help with this Kevin. Can I apply this to other installations of v3 or higher?
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Thanks Kevin, I will try this build. I did try uninstalling and re-installing the OI Client setup and SRP Mail but got the same message. There was no registry key on their system or mine either. I am still waiting for their IT person to disable t…
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Is there anything else I can suggest they try?
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That was the complete message. I included a screenshot below: Do think they should uninstall the .NET Framework and re-install it?
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The user has been out of the office so I was delayed in trying the last update to the DLL, however, it returned the same error as initially, "Unable to read data from the transport connection: net_io_connectionclosed". I verified that the DLL was v…
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Thanks Kevin. I will arrange with the user to try this version and will post the message generated. It will probably be done on Tuesday as Monday is a holiday here as well.
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They uninstalled their anti-virus software and now they get the message below:
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I believe it is Windows 10 but I will confirm with the user.
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We are using 587. Again, I can copy this system over to my computer and the email is successfully sent. Could it be that their firewall is blocking port 587? But then we were getting the smtp authorization error for the mailbox, so wouldn't that …
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I was able to install the new dll and we reran the test and now get the following error, "Unable to read data from the transport connection: net_io_connectionclosed."
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Thanks Kevin. I will arrange with the customer to install and try this.
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Hi Don. The message now is either "failure sending" or "send failure" but I can get the customer to confirm. Again we were getting a detailed smtp error message when the mailbox was not authorized, but once that was resolved, this is the message w…
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Okay, thanks, I will.
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Hi Kevin. Thank you. I checked and both computers have .NET Framework 4.8 Advanced Services installed. I used the link anyway on the computer where I am having the issue and it confirmed that .NET Framework 4.8 is already installed.
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Okay, thanks Kevin.
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H Kevin. I have installed v3.0.1 and it appears that you must use TLS with it -- is that correct? After installing it I was receiving a "Failure sending mail" message using SSL, but when I switched to TLS it was successful. Again, that error mes…
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Thanks, Kevin. I will look at getting them updated to v3.0.1 and see if that helps provide a more detailed message.
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Thanks Josh and Don. Yes, I was using RUNWIN but when I wanted to add the log I ran into the issue capturing the output log.
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Okay, thanks again Kevin. Although I am using 7-Zip, I am creating ZIP files, so I will try out the Zip Utility.
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Thanks Kevin. I want to call 7-Zip to perform a zip backup and then get exit code to know if the zip creation was successful. If not, I want to capture the output to see why it failed. I can get the exit code using OI's RUNWIN but I can't seem to…