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PRINT issue

Win 11 PRO, OI v9.4.6, SRP Editor v3.4.10.x, using SRP editor in OI for source code editor, CLICK to print the routine, printer dialog box comes up, I click to PRINT and it just hangs. Is there a cheat sheet on trouble-shooting the printer? I did install the latest version (as I know) of the editor, it did try to re-register ocx objects, all other aspects of the editor seem to work fine, just cannot print. Is there a checklist for print issues in the editor? Best, Thx

Comments

  • Does the source code appear in the preview viewer in the dialog?
    If so, how many pages does it think will be required to print the routine?
  • edited June 6
    No, the source code does not appear, attached is a screen shot. There are no printers listed in the dropdown, no specifics about the printer and no source code appears. Acts as if I did not setup the printer correct or the like, not sure. Is why I was wondering if there is a checklist I can use to see where the issue lies.
  • The Preview and Print features are based on the OIPI underlying controls (VSPrint7.ocx, VSPDF.ocx). Your screenshot looks as if those controls are not registered on your machine. Try running the OpenInsight ClientSetup.exe to get those working.
  • was thinking it was something like that, even though I did get the message the *.ocx controls registered correctly when I upgraded SRP Editor. is it possible to just run 'regsvr32.exe /s vspdf.ocx' and 'regsvr32.exe /s vsprint7.ocx' in the OI root folder and it will accomplish the same task? thanks
  • was thinking it was something like that, even though I did get the message the *.ocx controls registered correctly when I upgraded SRP Editor.

    That only refers to the SRPEditor.ocx. The VS*.ocx controls are Revelation's and are generally assumed to have been installed and registered.
    is it possible to just run 'regsvr32.exe /s vspdf.ocx' and 'regsvr32.exe /s vsprint7.ocx' in the OI root folder and it will accomplish the same task?

    Yes, but it would be better to run ClientSetup.exe. If those controls aren't registered, then there is a good chance you are missing other files that OI relies upon to work optimally. But if that isn't something you are worried about, then running the regsvr32 command yourself will work. Alternatively, you can open up the Table Builder and preview any dictionary. This tool automatically registers those OCX files for you (and will display a message to that end also).
  • ok, will run clientsetup.exe, thx
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