Report Builder doesn't launch OpenInsight 8.0.1

rogercurtishall · November 27

It starts to open, and shows as an open window on the taskbar, but the window doesn't fully open. It isn't interfering with the operation of any other OI windows. This worked yesterday. There have been a couple of minor changes to the app since then, but nothing I would think should cause this. Any ideas? Thanks in advance.

DonBakke · November 27

What does "the window doesn't fully open" mean?

rogercurtishall · November 27

I mean it shows in the task bar, but never opens on the screen.

DonBakke · November 27

Is it possible that it is simply positioned off screen? This happens often when OI was running with two monitors and then it is run with one monitor.

rogercurtishall · November 27

No, I checked both monitors by minimizing all other windows.

DonBakke · November 27

If you hover over the icon on the taskbar, do you see a thumbnail of the window?

rogercurtishall · November 27

Yes

DonBakke · November 27

I think the window's default launch settings (which are maintained in the oinsight.ini file) are launching this as minimized or sized in a way so you can't see it. If you are able to get the thumbnail, try right-clicking over it. You should see a context menu with Maximize as an option. Click that and see if the window appears.

rogercurtishall · November 27

You are right, but I don't seem to be able to resize it so it stays visible

DonBakke · November 27

I'm not following you. Does maximizing the window work?

rogercurtishall · November 27

Yes it does, but resizing it so it stays visible doesn't

DonBakke · November 27

Maximize the window, close the window, relaunch the window. Does this now work better with regard to resizing so it stays visible?

rogercurtishall · November 27

That does work. Thanks!

AusMarkB · November 28

Report Builder doesn't launch OpenInsight 8.0.1

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