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Images not showing

Have a user on Citrix, and sometimes the buttons do not show the images.
Sometimes they do, sometimes they don't.
On the server its OK.

They are going to move servers soon anyway, and may well resolve itself, but just curious as to if there is any possible cause.

Colin

Comments

  • Colin,

    I am assuming that the path to the images is verified to be accurate for all Citrix accounts. Is there more than one Citrix server?

    We have observed problems with images not coming through on Terminal Server type configurations. As far as I know, the problem ends up being a configuration issue with the server itself. Some servers have high-resolution support disabled and this causes the symptoms you are seeing.
  • Colin,
    I suspect Don's response is probably the more accurate one in this case but nonetheless I had a similar issue a couple of years ago without the added condition of Citrix.
    Only occurred when the button style was XP

    https://forum.srpcs.com/discussion/111/drawing-issues-with-windows-7
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